Getting Started Archives - Fluent Support https://fluentsupport.com/docs-category/getting-started/ Support Tickets and Help Desk Plugin For WordPress Mon, 11 Nov 2024 04:46:42 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://fluentsupport.com/wp-content/uploads/2021/11/cropped-FS-logo-png-v3-1-32x32.png Getting Started Archives - Fluent Support https://fluentsupport.com/docs-category/getting-started/ 32 32 How to Install & Activate Fluent Support https://fluentsupport.com/docs/how-to-install-activate-fluent-support/ https://fluentsupport.com/docs/how-to-install-activate-fluent-support/#respond Wed, 13 Oct 2021 05:28:22 +0000 https://fluentsupport.com/?post_type=docs&p=3999 Fluent Support is a WordPress plugin offering an efficient support ticketing system for fast, reliable, and effective customer support. This article will guide you through installing and activating Fluent Support on your WordPress website. Please follow the instructions for a successful installation. Add Fluent Support To Your WordPress Site In your WordPress site, you can...

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Fluent Support is a WordPress plugin offering an efficient support ticketing system for fast, reliable, and effective customer support. This article will guide you through installing and activating Fluent Support on your WordPress website. Please follow the instructions for a successful installation.

Add Fluent Support To Your WordPress Site

In your WordPress site, you can add the Fluent Support plugin in two ways: by adding it directly from the WordPress Plugin directory or uploading it using a Zip file.

You can get started with the free version of Fluent Support,
or if you want to purchase the Fluent Support Pro, check here.

Instructions for both Methods of Fluent Support installation are shown below —

Install from the WordPress Plugin Directory

To learn how to install and activate Fluent Support directly from the WordPress Plugin directory into your WordPress site, follow the steps with the screenshots below —

First, go to the Plugins from your WordPress dashboard & click on the Add New Plugin.

Add new plugin from WordPress Dashboard

Then, type Fluent Support in the search box and it will appear on the plugins page. Now, click on the Install Now button.

Install Fluent Support plugin

After installing, click on the Activate button. Done! Your Fluent Support plugin is installed and activated smoothly.

Activate Fluent Support plugin

Install by Uploading the Zip File

To install and activate the Fluent Support PRO version, you must upload the Zip file manually. Otherwise, you can add the free version simply from the WordPress Plugin directory as shown above.

To learn how to install and activate Fluent Support (PRO) on a WordPress Site using the Zip file,
check this Documentation.

Update Fluent Support

You can easily update your Fluent Support Free or Pro versions anytime.
To do this, go to the Plugins page of your WordPress Dashboard and check whether any update is available. If any update is available click on the update now button.

Make sure that the pro version is activated with a valid license key. If you don’t have a license key or the license key is expired, you can purchase a new one or renew the existing one from here.

Update Fluent Support plugin
Fluent Support update

Congratulations now you can Experience the features of the Fluent Support plugin and take your productivity to the next level! We hope this article helps you have an amazing experience.

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you.

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How to Install & Activate Fluent Support PRO https://fluentsupport.com/docs/upgrade-to-fluent-support-pro-add-on/ https://fluentsupport.com/docs/upgrade-to-fluent-support-pro-add-on/#respond Wed, 13 Oct 2021 07:05:19 +0000 https://fluentsupport.com/?post_type=docs&p=4003 Upgrade your Fluent Support experience to the next level with the Fluent Support PRO, unlocking every plugin feature. This article will help you upgrade your Fluent Support easily to the PRO Add-On on your WordPress Website. Follow the guidelines accordingly for a successful upgrade. Before installing Fluent Support PRO, make sure you have the Free...

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Upgrade your Fluent Support experience to the next level with the Fluent Support PRO, unlocking every plugin feature. This article will help you upgrade your Fluent Support easily to the PRO Add-On on your WordPress Website. Follow the guidelines accordingly for a successful upgrade.

Before installing Fluent Support PRO, make sure you have the Free version of FluentSupport installed on your site. To learn how to install and activate the free version of Fluent Support, check this Documentation.

Upgrade to Fluent Support Pro Add-on

To learn how to upgrade your Fluent Support to Fluent Support PRO, follow the steps with the screenshots below —

Once you log into your WP Manage Ninja Dashboard, you will find Fluent Support under My Products.
Now, click Download and the PRO Add-On will be downloaded to your device in .zip format.

Also, copy the License Key since you need it later to Activate your PRO Features.

License Key from WP Manage Ninja Dashboard

Install & Activate Fluent Support PRO

To learn how to install & activate Fluent Support PRO on your WordPress site, follow the steps with the screenshots below —

Do not Deactivate or Delete the free version of the Fluent Support plugin from the plugins list as it is required for the Fluent Support PRO to function.

Plus, you will be asked for a License Key to activate all the PRO features that you will find in your wpmanageninja.com user dashboard.

First, from your WordPress Dashboard, go to Plugins and click on Add New Plugin.

Fluent Support Dashboard

Click on Upload Plugin.

Upload Fluent Support Pro plugin

Click on the Choose file to upload the zip file of the Fluent Support Pro plugin.

Choose Fluent Support Pro plugin's Zip File

Select the Zip file of the Fluent Support Pro plugin from your device that you have downloaded before and click the Install Now button. Now, the Fluent Support PRO plugin will be successfully installed on your WordPress site!

Install Fluent Support Pro plugin

Now, to activate, click on the Activate Plugin.

But, you need the Fluent Support License Key to successfully activate all the Fluent Support PRO features.

Activate Fluent Support Pro plugin

Activate Fluent Support Pro with License Key

To learn where to use the Fluent Support License Key to activate the Fluent Support Pro plugin, follow the steps with the screenshots below —

From your Fluent Support’s Dashboard, click on Global Settings.

Global Settings of Fluent Support Dashboard

From your left side panel, click on License Management.

License Management options

Finally, paste the Fluent Support Licence Key that you’ve copied before from your wpmanageninja.com user dashboard. And, click on the Verify License and your Fluent Support Pro version will be activated.

Provide License key and Verify

Congratulations now you can explore all the amazing Premium features of the Fluent Support Pro!
We hope this article helps you have an amazing experience.

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you.

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Deactivate Or Delete the Fluent Support https://fluentsupport.com/docs/how-to-deactivate-or-delete-the-fluent-support/ https://fluentsupport.com/docs/how-to-deactivate-or-delete-the-fluent-support/#respond Mon, 27 May 2024 08:00:26 +0000 https://fluentsupport.com/?post_type=docs&p=27861 This article will help you learn the required process of how to Deactivate or Delete (Uninstall) the Fluent Support plugin from your WordPress Website. Follow the guidelines accordingly. How To Deactivate/Delete the Fluent Support To learn how to Deactivate and Delete Fluent Support directly from the WordPress Plugin Directory in your WordPress site, follow the...

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This article will help you learn the required process of how to Deactivate or Delete (Uninstall) the Fluent Support plugin from your WordPress Website. Follow the guidelines accordingly.

How To Deactivate/Delete the Fluent Support

To learn how to Deactivate and Delete Fluent Support directly from the WordPress Plugin Directory in your WordPress site, follow the steps with the screenshots below —

Go to the Plugins from your WordPress Dashboard and click the Installed Plugin button.

Plugins from WordPress Dashboard

Now, click on the Deactivate button of the desired plugin that you wish to deactivate.

Remember, when you Deactivate the plugin it will just pause all its functionalities, it won’t be uninstalled. You can activate it anytime from the same place by clicking the Activate button.

Deactivate Fluent Support plugin

Or, click on the Delete button of the desired plugin that you wish to delete.

Remember, you must deactivate any plugin before deleting it. Although deletion removes the plugin from your WordPress site, it doesn’t permanently remove the plugin data from the database.

The deleted plugin data remains in your website database and when you reactivate or reinstall it, all of its data will be retrieved. For permanent removal, contact our @support team.

Delete Fluent Support plugin

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you.

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